Frequently asked Questions

Hereby an overview of all frequently asked Questions

Most asked Questions | FAQ

Rederij Aemstelland


Hierbij een overzicht van de meest gestelde vragen / FAQ.

Are the salon boats heated and will the cruise go ahead with bad weather?

All salon boats are covered and equipped with central heating, which means that we can continue cruising in winter or in bad weather and it is pleasantly warm on board.

Where is the start and end location?

In the center of Amsterdam you can board and disembark free of charge within the canal belt. Outside the center we charge a small fee. Convenient location is in front of the Doubletree by Hilton hotel (address is Oosterdokskade 8) next to the central station, easily accessible by public transport and parking is possible under the hotel in the Oosterdok garage.

Is the route fixed or flexibel?

The route is flexibel and depends on the location, departure time and your wishes. You can discuss this in advance when booking or on board with the captain.

Can we play music?

Yes, on board the Elisabeth, Jean Schmitz and Monne de Miranda a good music installation is available for phone connection via Bluetootth.

Is free WiFi available?

Free WiFi is available on the salon boats Elisabeth, Jean Schmitz and Monne de Miranda.

Does the captain tell you about the sights along the way?

The captain on your private boat is also the guide and can tell a lot about Amsterdam in Dutch or English. Some captains speak Spanish or French. Please check with us upon reserving your boat.

Is there a toilet available?

Yes on all the salon boats a toilet is available. On the open boat there is no toilet.

Is there a microphone?

A microphone is available on the Elisabeth, Jean Schmitz and Monne de Miranda.

Can a wheelchair or pram be taken on board?

Certainly, if it can be folded. At the entrance, there is a small staircase of 3 to 4 steps. The crew is happy to help all guests on board safely.

Can we give a presentation and is there a projector or TV available?

On the Jean Schmitz there is room for a television, on the Monne de Miranda we can also place a projector. Rent for the television is 75 euros, a projector with screen 150 euros.

Can we 'rebrand' the boat with our own logo or advertising?

Certainly in consultation, for example with your own flag, pillows, napkins or other advertising material.

Is there a bar available?

All boats have an extensive bar and the drinks will be calculated according to consumption. We can also offer an unlimited Dutch or International bar.

Can we bring snacks ourselves?

Bringing your own snacks is possible and free of charge. Drinks or other catering will go via us.

Can we pass on the choices on board for seated dinner?

With a luxury dinner the choices can be made on board for the exclusive dinner up to 8 persons. With more persons or a live cooking dinner we would like to receive the choices at least 4 days in advance.

Allergy or dietary requirements

Please inform us in advance which allergies or dietary requirements it concerns so we can forward this to the restaurant or caterer.

Can we cruise today?

Yes we organize last-minute boat cruises and are available daily between 9 AM and 11 PM on +31 (0)20 422 9222. Please give us a call if you would like to book lastminute.

Can we decide on board to cruise longer?

It is possible if our schedule allows this and in consultation with the captain and/or host(ess) on board.

What are the payment terms?

As soon as we have received the confirmation we will send a deposit of 1/3 of the total amount by mail and ask to pay this via iDeal, credit card or bank transfer. After the cruise the remaining amount and drinks on board can be settled via pin, credit card, cash or by invoice.

How can I pay on board?

We accept cash, Maestro, Mastercard, Visa, and American Express on all our boats.

Can we pass by to discuss our options and view the boat?

We have a small office at Binnenkant 1 in Amsterdam and you are very welcome to discuss the cruise and view the salonboat.
The salonboats Elisabeth and Monne de Miranda are located next to our office on the Binnenkant. The Jean Schmitz is docked at Hotel de l’Europe and can only be visited by prior appointment.
Please give call or email us beforehand so we can make sure we are around.

Are the boats an official wedding location?

Yes, all boats are an official wedding location of the municipality of Amsterdam. View our wedding page or site of the municipality or for more information.

Other question?

Have you not been able to find your answer to the above frequently asked questions / FAQ?
We are available daily by e-mail and telephone from 09:00 – 23:00 or by filling in the application form.
We will be happy to contact you to discuss your wishes for the cruise.